Sometimes a spark is all you need to lead you to a great solution. Download and print the Design-for-Trust Method Cards™ and use them to identify the best opportunities to build trust, spark ideas for addressing your chosen opportunities, and score each idea. You’re now ready to start building trust with your customers!
Ideal for: Any audience
Get up to speed on the state-of-the-art in AI from SRI experts and receive hands-on instruction in Design for Trust—our symbiotic-design approach to building and maintaining trust between machines and the people who use them.
Ideal for: Cross-functional teams who want to understand and build trust into their overall product or service experience.
Length: One to two days
Here are our favorite external resources that’ll round out your design-for-trust perspective.
Know a good resource we should include on the list?
Let us know.
Sundar Pichai’s announcement of seven principles to guide Google’s AI work going forward.
Trusting invisibility is about building transparency and accountability into the things we can’t see.
Tools to help you identify the emerging areas of risk and social harm most critical for your team to start considering now.
3Ai is researching a set of critical questions around Autonomy, Agency and Assurance for cyber-physical systems.
The Ethics and Governance of AI Initiative seeks to ensure that technologies of automation and machine learning are researched, developed, and deployed in a way which vindicate social values of fairness, human autonomy, and justice.
PAIR advances the research and design of people-centric AI systems.
The Catalyst Fund Toolkit explores design-for-trust methods specifically for financial transactions. There are many parallels and overlaps with designing AI systems.
IDEO’s AI Ethics Cards are a tool to help guide an ethically responsible, culturally considerate, and humanistic approach to designing with data.